ARTICLES

Technology and business,
from hands-on practice.

Articles on AI agents, business systems, financial AI, and e-commerce.

We write from the perspective of designing, building, and operating technology in real business contexts.

ALL ARTICLES (PAGE 3 OF 5)

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AI & Software

What If Claude Fable 5 Goes Away? Three Controllers Compared

Nine deliverables from three controllers, scored on one dataset — and where it led us.

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AI & Software

Moving Enterprise AI from Pilot to Production: A Look at Cognizant's New EMEA AI Unit

Building an AI pilot and running AI as part of day-to-day operations are two different problems. The structure of Cognizant's new unit is one way to read the design work that sits between them.

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AI & Software

Can Claude Opus 4.8 Run the Lane? Opus vs Fable as Controller

Swapping the controller to Opus: +15.79 on the merge step alone, reversed across the full lane.

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AI & Software

When AI Makes Work Visible, Evaluation Design Decides Fairness

Unease about visibility doesn't come from AI adoption itself — it comes from loose evaluation design. Here is how we think about designing for fairness instead.

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Fintech

The FSB's Consultation on AI Governance: Human Oversight Takes More Than One Form

"Human oversight" is not one step. Reading the six forms in the FSB's consultation by when each one actually operates.

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AI & Software

For Small Businesses, Generative AI Success Doesn't Start with Model Selection

Before comparing model performance, most small businesses have implementation design to sort out first.

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AI & Software

Claude Code + Codex: Does Merging Beat the Best Solo Run?

Does a merged deliverable beat the best single one? The one case where it worked, and what it cost.

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AI & Software

Designing Guardrails for AI Agents: Lessons from the OpenAI Presence Announcement

Using OpenAI's Presence announcement as a starting point, we look at how to design AI agent guardrails across scope, approval, and runtime enforcement—and what to settle before deployment.

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AI & Software

AI Agent Comparison: Claude Code vs Codex on Real EC Data

The same e-commerce data split two AIs into opposite designs — and broke the scoring first.

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